Customer Service

"Thank you so much for this good news. Your customer service has been exceptional!"
- Carol B., Canada

"I wanted to let you know I did receive my package , and I am so thankful for all of your help . You are extremely professional, extremely helpful, and I have received the best customer service from your company than I have from most. That is no exaggeration. My robes are absolutely AMAZING! I look forward to shopping with you again . Thank you!"
- Ilani R., Cincinnati, OH

"I would like to personally thank Kelly for her excellent customer relations. I called in regards to an order I had placed. She promised my order would be shipped and received by December 23rd. I received my order on December 16th. Nice to know there are still people like Kelly who I can keep their word."
- Byron B., Kent, OH

"I got the robe yesterday late afternoon and I LOVE it!!!! Now, I can't wait to give it! You have been so great to work with. Thank you so much for all of your help and suggestions. Happy Holidays and a Happy New Year."
- Edith R., Niles, Illinois

"The robe is absolutely perfect!! Thanks! This has been the best customer service I think I have ever experienced. Enjoy your holidays!"
- Janet, Lansing, Michigan

"Wow, your customer service is incredible. It is so rare to get someone on the phone right away, thank you so much, I'm looking forward to receiving my robe!"
- Deanna, Santa Monica, CA

"Thank you – you are the epitome of good customer service and I'll make sure to reflect that if you have a reviews section on your site!"

"Outstanding customer service. After an unforeseen issue with my order, Kelly responded personally and made sure I got my order on a rush for a special occasion. She really went above and beyond to make sure I got my order on time. And the robes are fantastic, stylish, comfortable and as pictured. Couldn't be happier with the product!"
- Victoria, NY, NY

"Wow! Thank you so much! What amazing service! Merry Christmas!!!"
- Stephanie, Vacaville, CA

"Thanks Kelly for going the extra mile. Cheers!"
- Jim, BC, Canada

Loyalty

"Just wanted to thank you again!!! I received the robe yesterday but Brad was home all day so I didn’t get a chance to take it out of the box but I did peak in and it looks fabulous! Thanks so much!!!! I will definitely be purchasing more robes from you guys in the future."
- Jessica D., Alberta, Canada

Perfect Wedding Gift

"I appreciate the feedback about the robes and your personal level of customer service! I got them today hooray!! Thanks for making it possible I haven't opened then up fully because my husband to be is buzzing around me and as you know that's my wedding gift to him! Thanks for everything!!"
- Christina L, San Francisco, CA

“Just received our robes for my daughter’s wedding…Perfect and comfortable!”

Comfort

"This is the most comfortable robe I've ever worn in my life! Every time I put it on I feel like a King. I stayed at the Westin and those robes don't have anything on mine!"
- Robert Y., Birmingham, AL