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Frequently
Asked Questions
FAQs | Luxury Spa Robes
Do you offer free shipping?
How long will it take to get my robe?
How do I modify or cancel items in my order?
What if my order is out of stock?
Do you ship to PO Boxes, APOs, or FPOs?
Do you ship Internationally?
Will I have to pay duties or taxes on my international order?
What is your return policy?
What is your return policy for international customers?
Can items be exchanged?
Can I return or exchange a monogrammed robe?
How does your sizing work?
What fabrics are the robes made from?
Do you offer hemming or tailoring?
Are there inner ties on the robes?
Where are the robes & fabrics manufactured?
Can I get a discount for ordering in Bulk?
Do you offer samples?
Can promotions and discount codes be applied to bulk orders?
Don’t see your question here?
Feel free to contact us via email us at: support@luxurysparobes.com or by phone: 720-722-0962 / 888-282-8881
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